This paper was prepared by Elizaveta Shesterneva, and presented at Panel 3 on ‘Alternative Legal Service Providers – To Regulate or Not To Regulate?’ at the LRD Colloquium 2020.

Keywords

capitalising on technology; LegalTech; human resources; chatbots; legal work performed by chatbots; California Business and Profession Code; LISA; LawGeex; Agreement on the Movement of Natural Person; UK Legal Services Act 2007; LegalZoom; Legal Practice Board v Giraudo; John Flood; Tesco law model; digital revolution