Risk Management

Table of Contents

Addressing Client Dissatisfaction – A Primer for Law Practices

Addressing the concerns of a dissatisfied client is a common and inevitable occurrence in legal practice. This article outlines how Singapore law practices can better address client dissatisfaction through both an internal and client-facing complaints procedure.

Publication Type: Research Papers
Publication Date: 2021 / 04

Managing Legal and Ethical Risks in Cross-Jurisdictional Transactions

Do you transact with overseas clients and foreign entities in your practice? How much due diligence have you conducted on such clients and entities? Read this article to find out how you can better manage risk in international commercial transactions in a post-Panama Papers world.

Publication Type: Research Papers
Publication Date: 2019 / 11

Group Witness Preparation – Psychology Matters

This article examines the risk factors underlying group witness preparation and the various practice contexts that such risks may arise in.

Publication Type: Research Papers
Publication Date: 2019 / 07

Risk Factors in Interviewing and Advising Elderly Clients – The 5Cs

This article offers a 5Cs checklist, derived primarily from the American Bar Association’s 4Cs of elder law ethics, of the risk factors that lawyers should observe in interviewing and advising elderly clients.

Publication Type: Research Papers
Publication Date: 2019 / 01

Make Transparency Clear

This article discusses some of the key measures for law firms to combat bribery and corruption, including a written anti-bribery and corruption policy and internal controls.

Publication Type: Research Papers
Publication Date: 2018 / 11

Looking for Help or Asking for Trouble?

Lateral hiring is a common solution for law firms looking to expand. While a candidate’s experience, cultural fit or client following might naturally come to mind when a law firm is seeking to hire laterally, how many law firms also consider that ethical and risk issues can arise? This article considers three issues that lateral hiring can raise: conflicts of interest, confidentiality and the adequacy of staff induction.

Publication Type: Research Papers
Publication Date: 2018 / 09