All Singapore lawyers, and foreign lawyers registered with the Legal Services Regulatory Authority, are regulated by the Law Society and are bound to comply with the Legal Profession (Professional Conduct) Rules [the Rules]. The Rules set out the professional standards expected of these lawyers. Any person who is aggrieved by the conduct of a lawyer as a result of breach of the Rules may lodge a complaint with the Law Society for the matter to be investigated under the Legal Profession Act.
In this section of the website, we provide information on the options open to any person to deal with the matter.
If any person is dissatisfied with the service standards of the lawyer appointed to act for you and for which you are seeking a direction that he/she rectifies an error, then, you may want to consider lodging a complaint under section 75B of the Legal Profession Act
If any person is dissatisfied with the conduct of a lawyer which you believe should be sanctioned [under the Legal Profession Act the sanctions applicable are a fine, reprimand, suspension or striking out], then, you may want to consider lodging a complaint under section 85(1) of the Legal Profession Act
The Law Society takes a serious view of its role as a regulator of the profession and if it is found, based on your complaint, that there has been a breach of the Rules, appropriate action applicable to the type of complaint that you lodge, will be taken against the lawyer in accordance with the Legal Profession Act.